At The Life First, your satisfaction is our priority. We understand that situations may arise where you need to request a refund. Please take a moment to review our refund policy to understand how we handle refund requests:
1. Eligibility for Refunds:
• You may be eligible for a refund if you have made a payment for a service provided by The Life First and meet the following criteria:
• The service was not provided or was not provided as described.
• he service did not meet your expectations due to reasons beyond your control.
• There was an overcharge or billing error.
2. How to Request a Refund:
• To request a refund, please contact our Customer Support Team within 10 days from the date of the transaction.
• Provide relevant details, including your name, contact information, transaction details, and the reason for the refund request.
3. Refund Process:
• Our Customer Support Team will review your request and assess its eligibility.
• If your refund request is approved, we will initiate the refund process.
• Refunds will be issued through the original payment method used for the transaction.
4. Refund Timelines:
• Refund processing times may vary depending on the payment method used. Typically, refunds are processed within 2 to 5 business days.
• If you do not receive the refund within the specified timeframe, please contact our Customer Support Team for assistance.
5. Non-Refundable Items:
• Some items or services may not be eligible for refunds. These may include but are not limited to donations, memberships, or special promotions. Please check the specific terms and conditions associated with such items or services.
6. Contact Us:
• For refund requests or any questions related to our refund policy, please reach out to our Customer Support Team via +91 9554080777.
We are committed to ensuring a fair and transparent refund process for our valued customers. Your feedback and satisfaction are important to us, and we aim to address your concerns promptly.
This refund policy is subject to change, and we encourage you to review it periodically for any updates.